The following privacy policy (“Policy”) governs the information practices of American Flood Research, Inc. (“Company”, “we”, “our” or “us”) used on www.InsuranceUpdate.com (the “Website”) for the Services provided to you and any of your Users as set forth in the Terms of Use for the Website. Throughout this Policy, we refer to information that personally identifies you as "personal information". All capitalized terms not otherwise defined in this Policy shall be as set forth in the Terms of Use for the Website.
Our Commitment to Privacy
We respect the privacy of your personal information. We provide this explanation about our online information practices regarding our Website as a show of our commitment to protect your privacy. Your personal information is used solely to facilitate our providing the Services. We do not sell or rent individual identification information collected during your use of our Website without your permission.
Personal Information
When visiting, personally identifiable information about you is not collected unless you specifically provide it to us. For example, when you register with the Website, we require certain personal information, such as your name and email address. As part of the Services, we will also request your policy number as well as a unique document code specific to you for uploading your proof of insurance.
How Your Information Is Used
Any personally identifiable information that you submit to us will be used solely for the purpose of providing the Services to you as set forth in the Terms of Use. We may also use your personal information to:
• communicate to you important information regarding the site, changes to our Policy, and/or other administrative information;
• statistically analyze site usage, to improve our content and to customize our site’s content, layout, and Services; or
• for risk control, to enforce our Terms of Use, to comply with laws and regulations and to comply with other legal process and law enforcement requirements. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our Services.
We will not disclose your personally identifiable information to others except as required by law and when we believe that disclosure is necessary to protect our rights, property, or safety, or those of third parties or the public at large, and/or to comply with a judicial proceeding, court order, or legal process served on us regarding the Website. We do not sell or trade your personal information to third parties.
Cookies
When you visit the Website, your visit is also tracked through a standard web traffic statistics program that keeps records of traffic on the site, as well as numerical counts of visitors by domain, URL, search engine, keywords used, and other standard web measurements. The Website may also use “cookies”, which are pieces of information that our Website provides to your browser. Cookies allow us to track overall site usage and determine areas users prefer. Cookies also allow us to customize your visit to this Website by recognizing you when you return. You can choose to decline cookies while visiting the Website; however, this may limit your ability to access certain areas of the Web site. Most browsers accept and maintain cookies by default. For activity on this Website, we collect information such as your IP address, browser type and version, and pages you view. We may also keep track of how you get to our sites and any links you click on to leave our sites. We use your Website activity to assist you by reducing the need to re-enter your data and to help us resolve technical support issues, so that we can optimize your interaction with the Website.
Mobile Devices
If you use an app to access and use our Website and such access requests your consent to receive text messages on your mobile device(s), you can manage all such notifications though the app and your mobile device. You may opt-out of receiving further messages at any time by following the instructions provided within the app or texts received on your mobile device(s). Standard message and data rates may apply to these messages. Your wireless carrier and other service providers also collect data about your text message usage, and their practices are governed by their own privacy policies.
Security
Personal information is stored on the Website, but may also be kept in a database external to the Internet. We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of personal information.
We restrict access to personal information about you to those employees who need to know that information to provide products or services to you. Our employees maintain appropriate physical, electronic, and procedural safeguards to guard your personal information.
Whenever you voluntarily disclose personal information online - for example on message boards, through e-mail or in chat areas - that information can be collected and used by others. Although we do not provide such functionality through our Website, you should be aware of these risks.
No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.
We Do Not Target Children Under 13
Our Website and services are all directed to people who are at least 18 years old or older. Notwithstanding the foregoing, we have no way of distinguishing the age of individuals who access our Website, and so we carry out the same Policy for individuals of all ages. Our services are not directed to children. If a child has provided us with individual identification information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities (if any).
Modifications to Our Policy
We reserve the right to modify this Policy at any time, so please review it frequently. If we make material changes to any of our privacy practices regarding your personal information provided through the Website, we will update our Policy and post a notice on our site on when they take effect.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our Website, you consent to the collection and use of this information in the manner we describe.
Contact us
If you have questions or concerns about our collection, use, or disclosure of your personal information, please contact or write us at: customersupport@insuranceupdate.com
Effective Date: June 1st, 2022.